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Set up your university IT account

This page takes you through setting up your IT account and enabling multi-factor authentication. You need to complete these steps to access the University's IT systems.

Why you need an IT account

You should set up your University IT account and email address as soon as you receive your University of Southampton ID number in early August. You should also set up multi-factor authentication as part of this process. You will not be able to enrol at the University until you've done this.

It can take up to 24 hours for us to grant you access to our other systems and services, including:-

  • Blackboard, our online learning environment
  • your email
  • enrolment services

If you still can’t access services after 24 hours, contact the IT team or the Student Hub. You should check your email account regularly, as this is how we will contact you.

Links from this page to set up your IT account will open in a new tab on your browser.

What you will need

University ID Number

To set up your account, you’ll need your University of Southampton ID number. You'll find this 8-digit number in your confirmation of place email from the University.

Security questions

You’ll need to set up some security questions and answers. We’ll use these to check your identity if you ever forget your password.

Back-up email address

You should add a personal email address when setting up your IT account. You can use this as a back-up email to access your account if you forget your password. You can also use your back-up email address to reset your multi-factor authentication settings if you change or lose your mobile phone.

Multi-factor authentication

You'll be prompted to set up multi-factor authentication, also known as MFA, which adds an extra layer of security to your account. We recommend bookmarking this page so you can easily access it at any time.

  • You should allow one hour for your IT account to synchronise before setting up MFA. You won't be able to access our IT services until you complete this step.
  • We recommend using the Microsoft Authenticator app and setting SMS as a back-up. Once you’ve set up your account, you'll use the app to verify your identity when logging into your IT account.
  • Our slideshow on Thinglink will help you through each step of setting up your account. We recommend opening this page in a new tab.

Set up your IT account

Set up now

Your next step

When you have set up your IT account, it's time to take the next step in your journey and enrol at the university.

Enrol at the university

You must enrol to officially join the university and become one of our students. Your enrolment link will reach you within 24 hours of subscribing to your university IT account. Enrolling is an essential process, and you should complete enrolment within 72 hours of receiving your link.

You are in!

You now can access:-

  • Blackboard, our online learning environment.
  • Your university email account.
  • SUSSED, our university intranet and digital portal, showing your personal timetable and a range of internal services.
  • The Student Hub, to reach your go-to team for information and support.

Collect your student ID card

Your student ID card will be ready by mid-August 2026, and you must collect it from the Student Experience team on campus. The card provides entry to campus and access to campus facilities. You must carry it with you every day.

Group of students in discussion around a table with laptops and tablets

Attend student induction

Hit the ground running with support and advice from academic and professional teams. Induction sessions take place on campus from Monday 24 August to Thursday 03 September 2026. Induction includes career and employability sessions and other must know information.

Bootcamps conducted for students

Teaching begins 07 September 2026

Check your timetable for lectures and seminars when the academic term starts on 07 September 2026.

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